Any project is accompanied by one contact person in our company. The test system and accessories are installed by our highly-qualified service technicians, who also give instructions to our software products LabMaster and CalMaster on site.
If desired it is possible to perform a functional test (pre-acceptance) of the new material testing system at the Hegewald & Peschke MPT GmbH facilities. The best installation is guaranteed by the long experience of our staff. Our individualised instructions are fitted to the customers’ state of knowledge and full of practical examples. Step by step, customers are introduced to the functioning of the universal material testing system, hardness or furniture testing machine and the accompanying material testing software LabMaster or the component and furniture testing software CalMaster. The standard introduction courses include a basic training and the creation of sets of parameters together with the customer.
Furthermore, we recommend an additional training session after approximately two months because daily working with the testing system usually raises additional questions.